In few version like Windows 2003, Vista; installation may stuck due to firewall issue or security issues.

How to resolve this? This issue may appear because of the 3rd party utilities.

Steps:

1)       Install manually all the 3^rd party installation under MSTR setup package

2)      Remove the 3^rd party installation setups from the MSTR package (from 3^rd party folder)

3)      Now install MSTR setup

4)      MSTR setup will skip the 3^rd party utilities since it’s not present in the 3^rd party folder.

Two files required to install/un-install using silent method.

1)      Setup.iss

2)      Response.ini

Once the two files are created place it in the folder where setup.exe place (installation setup) exist.

Open command prompt and type the following command to install the same.

D:\MSTR\Installations\Setup.exe –ResponseFile=”D:\mstr\response.ini” –s  -f1D:\mstr\setup.iss –f2D:\mstr\setup.log

Example: Setup.iss

[InstallShield Silent]

Version=v7.00

File=ReponseFile

[File Transfer]

OverwrittenReadOnly=NotToAll

[Application]

Name=MicroStrategy

Version=9.0

Company=MicroStrategy

Lang=0009

[{B339F3B3-E78C-45E8-B4D2-3C46C1C13663}-DlgOrder}

Count=0

Example: Response.ini

[Installer]
HideAllDialogs=TRUE
ForceReboot=TRUE
StopAllServices=TRUE
EnterpriseManagerOverwrite=TRUE
CreateShortcuts = TRUE
ShowConfigWizard = FALSE
RunConfigWizard = FALSE
StopIIS = TRUE
AnalyticsOverwrite = TRUE
TutReportingOverwrite = TRUE
EnableTracing = TRUE
ShowWelcomeScreen = FALSE
ConfigWizardResponseFile = response.ini
CheckTCPIP=TRUE
CheckIIS=TRUE
CheckSP=TRUE
OverwriteDSN = TRUE
[Welcome]
HideDialog=TRUE
RemoveAll=FALSE
[UserRegistration]
HideDialog=TRUE
UserName=MicroStrategy Brasil
CompanyName=MicroStrategy Inc.
LicenseKey=<KEY>
[SetupType]
HideDialog=TRUE
Type=Typical
[SuiteTarget]
HideDialog=TRUE
TargetDirectory=D:\Program Files\MicroStrategy
[ComponentSelection]
HideDialog=TRUE
### Visible Components ###
DesktopAnalystVisible=TRUE
DesktopDesignerVisible=TRUE
ArchitectVisible=TRUE
ProjectBuilderVisible=TRUE
ServerAdminVisible=TRUE
CommandManagerVisible=TRUE
EnterpriseManagerVisible=TRUE
ObjectManagerVisible=TRUE
IServerVisible=TRUE
SDKVisible=TRUE
AnalyticsModulesVisible=TRUE
NCSAdminVisible=TRUE
DeliveryEngineVisible=TRUE
SubscriptionEngineVisible=TRUE
SubscriptionPortalVisible=TRUE
JMSGatewayVisible=FALSE
WebGatewayVisible=FALSE
TutorialReportingVisible=TRUE
TutorialDeliveryInstallVisible=TRUE
TutorialDeliveryConfigureVisible=TRUE
WebReporterVisible=TRUE
WebAnalystVisible=TRUE
WebProfessionalVisible=TRUE
WebUniversalReporterVisible=TRUE
WebUniversalAnalystVisible=TRUE
WebUniversalProfessionalVisible=TRUE
WebServicesJSPVisible=FALSE
WebServicesASPNETVisible=TRUE
OfficeVisible=TRUE
eTrainerForWebVisible=TRUE
FunctionPluginVisible=FALSE
SequeLinkVisible=TRUE
IServerOLAPServicesVisible=TRUE
IServerReportServicesVisible=TRUE
### Components to Install (TRUE) or Remove (FALSE) ###
DesktopAnalystSelect=TRUE
DesktopDesignerSelect=TRUE
ArchitectSelect=TRUE
ProjectBuilderSelect=TRUE
ServerAdminSelect=TRUE
CommandManagerSelect=TRUE
EnterpriseManagerSelect=TRUE
ObjectManagerSelect=TRUE
IServerSelect=TRUE
SDKSelect=TRUE
AnalyticsModulesSelect=TRUE
NCSAdminSelect=TRUE
DeliveryEngineSelect=TRUE
SubscriptionEngineSelect=TRUE
SubscriptionPortalSelect=TRUE
TutorialReportingSelect=TRUE
TutorialDeliveryInstallSelect=TRUE
TutorialDeliveryConfigureSelect=TRUE
WebProfessionalSelect=TRUE
WebUniversalReporterSelect=TRUE
WebUniversalAnalystSelect=TRUE
WebUniversalProfessionalSelect=TRUE
WebServicesJSPSelect=FALSE
WebServicesASPNETSelect=TRUE
OfficeSelect=TRUE
WebServerASPNETSelect=TRUE
WebUniversalServerJSPSelect=TRUE
WebUniversalServerASPSelect=TRUE
eTrainerForWebSelect=TRUE
FunctionPluginSelect=
SequeLinkSelect=TRUE
IServerOLAPServicesSelect=TRUE
IServerReportServicesSelect=TRUE
[Programfolder]
HideDialog=TRUE
Name=MicroStrategy
[ServerDefinitionSetting]
HideDialog=TRUE
OverwriteServerDefinition=FALSE
[WebVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategy
ReconfigureVirtualDirectory=TRUE
[PortalVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=NarrowcastServer
ReconfigureVirtualDirectory=TRUE
[WebServicesVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategyWS
ReconfigureVirtualDirectory=TRUE
[TutorialReportingSetting]
HideDialog=TRUE
OverwriteDSN=FALSE
[WebVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategy
ReconfigureVirtualDirectory=TRUE
[PortalVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=NarrowcastServer
ReconfigureVirtualDirectory=TRUE
[WebServicesVirtualDirectory]
HideDialog=TRUE
VirtualDirectory=MicroStrategyWS
ReconfigureVirtualDirectory=TRUE
[OfficeWebServicesURL]
HideDialog=TRUE
AllowBlankURL=FALSE
URL=http://localhost/MicroStrategyWS/mstrws.asmx
[MSOfficeLoadOptions]
HideDialog=TRUE
ConfigureExcel=TRUE
ConfigurePowerpoint=TRUE
ConfigureWord=TRUE
[IServerServiceAccount]
HideDialog=TRUE
SkipAccountSetting=FALSE
Login=Administrator
Password=
ServiceStartUp=AUTO
[NarrowcastServiceAccount]
HideDialog=TRUE
SkipAccountSetting=FALSE
Login=Administrator
Password=
[Summary]
HideDialog=TRUE
[Finish]
HideDialog=TRUE

To add/remove components; Change true or false for components.